Refund Terms for SYNTHERQOL

Welcome to SYNTHERQOL. We are committed to providing quality products and services. If you are not fully satisfied with your purchase, we're here to help. Please review our refund terms carefully.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• Purchase Date: Request for refund must be made within 30 days from the date of purchase.
• Proof of Purchase: You must provide a valid receipt or proof of purchase.
• Condition: The product must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-refundable Items

Certain types of goods are exempt from being returned. These include but are not limited to:

• Gift cards
• Downloadable software products
• Personal care items

Process for Refunds

If you meet the eligibility criteria, follow these steps to initiate a refund:

• Contact our customer support team at [email protected] with your order details.
• Our team will assess your request and guide you through the next steps.
• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Partial Refunds

There are certain situations where only partial refunds are granted:

• Items not in their original condition, damaged, or missing parts for reasons not due to our error.
• Items returned after the 30-day period.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at [email protected].